by Chris Hunter
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If you are a roofing company owner looking to grow your business, your reputation online is everything. In today’s digital-first marketplace, online reviews are no longer optional, they are essential to your local SEO and visibility on Google Maps. The question then becomes: Are you actively asking for them after every job?
Why Consistent Reviews Matter for Your Ranking
One of the top factors influencing your Google Maps ranking is how many online reviews you have and how recently they were posted. It is not enough to have a handful of reviews from last year. If your competitor is getting 50 online reviews a week while you only get 17 a year, guess who Google is going to trust more?
You need to make asking for reviews a standard step in your job completion process. Your team should ask for feedback in person and then follow up with both email marketing and SMS. Think about how a doctor’s office reminds patients to leave feedback – why not ask your roofing business customers to do the same? You are professionals, too.
Your reputation is your digital storefront. Every review reflects your service ;and when you consistently get them, you are telling Google and potential customers that you are active, trusted, and delivering quality work.
How to Ask for Reviews the Right Way
It all starts with having a simple system. After every roofing job, thank the client and ask them to leave a review, ideally while you are still face-to-face. Then, use email marketing to send a friendly reminder with a direct link to your review platform of choice. You can even automate this part using your CRM or a review tool.
Consistent outreach via email marketing shows that you are organized and serious about your brand’s reputation. Do not be shy about asking, as most happy customers are more than willing to share their experience when prompted. If you are unsure how to get started, consider working with a marketing partner who can help you set up and manage a review collection system.
Remember, if you want to rank higher and build a strong reputation, online reviews must be a priority, not an afterthought.
Watch and Learn Why Customer Reviews Matter So Much
In this short video, Chris from RoofingSites.com emphasizes the importance of seeking online reviews from satisfied customers to get the most from Google.
Do Not Overlook the Power of Reviews
The roofing companies dominating local search results are not doing it by accident – they are getting online reviews consistently. Start making review requests a core part of your process. Use in-person requests, email marketing, and SMS follow-ups to strengthen your reputation and climb those rankings. Do not get left behind, make asking for reviews a habit today.
Visit RoofingSites.com to learn about all this and more to get ahead in the roofing industry. Start by clicking this link to access a complimentary copy of Chris’s book, “The Ultimate Guide to Digital Marketing for Roofers,” today. Then schedule a free marketing call with him for some personalized insight on taking your marketing plan to the next level!
Want Ways to Build Your Reputation and Increase Sales?
RoofingSites.com Can Show You How Online Reviews Can Help!
Call 888-308-2168 To Find Out More!
The post Roofing Customer Reviews Are Essential – Are You Asking for Them? first appeared on RoofingSites.com.
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